Privacy Policy

1. Data Controller and Responsibility
The website https://selvianne.com/ is owned and operated by Yuner. Yuner acts as the data controller for any personal information collected through this website and processes such data in accordance with applicable UK data protection regulations.

Company Details

  • Owner: Yuner
  • Registration Number: 97136743
  • Address: Erik Satiehof 4, 3069 ME Rotterdam, Netherlands

Contact and Customer Support
Our customer support team can be reached during business hours, Monday to Friday, from 09:00 to 17:00 GMT.

2. Reasons for Collecting Personal Information
We collect personal information in order to:

  • Process purchases and manage order fulfillment
  • Handle customer questions, returns, and exchanges
  • Communicate important updates related to orders or services
  • Send marketing messages where permission has been provided
  • Analyze and improve website functionality and performance

Personal data is processed on the basis of contractual necessity, user consent, or compliance with legal obligations.

3. Categories of Information Collected
Depending on how you interact with the website, we may collect the following information:

  • Personal and delivery details such as name, email address, postal address, and phone number
  • Order records and transaction-related data
  • Technical data including IP address, browser type, and device information
  • Preferences related to communication and consent
  • Browsing activity and cookie-related data (see Section 8)

4. Online Store and Payment Processing
The online store operates on the Shopify Inc. platform, which provides secure infrastructure for processing orders and storing relevant information. Payment data is protected using encryption standards required by PCI-DSS and is retained only for transaction processing purposes. Further details can be found in the Shopify Terms of Service and Shopify Privacy Policy.

5. Disclosure of Personal Data
Personal information may be shared with third-party service providers involved in payment processing, order fulfillment, shipping, analytics, or technical support. Some service providers may be located outside the UK; in such cases, appropriate safeguards or legal mechanisms are applied.

6. Legal and Business Obligations
We may disclose personal data where required to comply with legal obligations, protect legal rights, or as part of corporate transactions such as restructuring, mergers, or asset transfers.

7. Your Data Protection Rights

  • Right of Access: Request confirmation of whether we process your personal data and obtain a copy
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of personal data where legally permitted
  • Right to Withdraw Consent: Opt out of marketing communications at any time

Requests related to your data rights can be submitted by contacting support@selvianne.com.

8. Cookies and Tracking Technologies
Cookies and similar tools are used to support website functionality, analyze performance, and manage marketing activities. Cookie settings can be adjusted through your browser; disabling certain cookies may affect site operation. Additional details are available in the Shopify Cookie Policy.

9. Data Protection Measures
Appropriate technical and organizational safeguards are implemented to protect personal information against unauthorized access, loss, or misuse. Payment data is encrypted using SSL and AES-256 encryption in accordance with PCI-DSS requirements.

10. Retention of Personal Data
Personal data is stored only for as long as necessary to fulfill operational, contractual, or legal requirements and is securely deleted or anonymized thereafter.

11. Updates to This Policy
This Privacy Policy may be revised periodically to reflect regulatory or operational changes. Updates become effective upon publication on this page.

12. Third-Party Websites
This website may contain links to external websites. Once you leave our domain, this Privacy Policy no longer applies, and we encourage reviewing the privacy policies of third-party sites.